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The tech people actually speak English fairly well but do not understand it that well. I quit right there before I trashed my iBook. This was on a Mac-mini 1.42 GHz with 1 GB of memory and plenty of hard drive and memory space. Once again I tried reloading the software. The Epson products seem to be very compatible with Mac's OS 10 system.Also of note is that all HP Customer Service has been sent overseas to India, Thailand, or who knows where.
I have returned the K8600 through Amazon's excellent no hassle return policy and am waiting the arrival of an Epson Stylus 1400 wide format, also from Amazon. It connected okay and said the software loaded okay. I have had very poor success with HP products on my Mac Tiger operating system and should have known better than to order the new K8600 wide format printer. When trying to print from the computer it would signal that there was no paper. HP now has a red circle around it with a line through it as far as I am concerned. The printer performed test functions as it should but that is were things went bad. I suspect an HP software problem.
Next time I tried I had the no paper signal again. I tried the printer on my iBook to be sure it wasn't my computer and got the same no paper signal. This proceeded to trash my ability to download anything. I uninstalled the software and reinstalled it and it printed a page from the computer beautifully. I finally had to erase my hard drive and rebuild my computer operating system to get my computer back on line. If your problem is anything outside of routine it is very likely that you will get transferred from department to department and end up having your time wasted and no resolution to your problem.
I am very impressed with the speed and quality of the 8600 printer. The price was better than I could find locally by approximately $20. This printer is awesome.
What other cartridge on the market can do that for so cheap. If any graphic design artists need to print in CMYK and wide format, this is probably the best printer you can get in terms of cost and quality. What's even better is how 34 bucks you can get the XL and the XL can do 2400 pages. Again, what cartridge do you know of can give you 2400 pages for 34 bucks. If you plan on doing a lot of printing but don't wanna pay as much as a laser jet printer, you should use a printer that uses the 88 ink. The 88 ink is super cheap and it pumps out a LOT of pages. For 20.99 this cartridge can give you 1200 pages. It's a great printer at a great price when you can find it on sale.
You just can't beat HP's color quality. As usual, HP has put out another wonderful wide-format printer. It's new placement of the inks is also convenient. I would buy another one in a minute.
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