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I had a little more trouble getting this to work than I thought I would based on the description on the box, but once I got it up and running it worked great. I'm not using all the function, but still I'm quite satisfied.
I cannot login to the web site to get the proper assistance and when I did talk with one of their representatives they told me the the problem was with 2wire as they don't need a password (the instructions say 'password' is the password but I stgill cannot gain access). When I try to utilize the device it asks for a password. I really cannot rate the product as I cannot get logged into the product. That is not true. I called customer service and informed them that I had attempted to login for product registration. I attempted to register the Netgear WNHDE111 and they never send me a reply or confirmation that I have registered. Fortunately for me, I have 2wire or I still would not be able to gain access to the internet. So presently I have paid for a product I cannot use.I would strongly state that no one should pourchase products from Netgear.
They have absolutely the worse customer service. They were able to see that but I still have not received a confirmation and even after they stated they would send me another confirmation reply with my password. I tried several renditions but have not been able to get it to work. I still hav not received that reply.This truly may be agreat product but the customer service that Netgear gives is deplorable. What good is spending your money on something and you cannot use it.
My husband used this to network our computer together. It works great. Very easy to set up.
It runs as advertised and has solved our quirky problem. I upgraded to 'n' since our G router + Linksys Range Expander couldn't effectively reach across our courtyard and into my wife's office. This is the third (and final). BEWARE, this device only broadcasts on the 802.11n and 802.11a protocols. There are many houses nearby, so wireless interference is a hindrance and unfortunate reality. in a series of 802.11n routers I tried over the last few weeks. Overall, I am very pleased with this product. This is not your everyday router.
It will either work with your newest wireless devices (enabled for 802.11n or the very old 802.11a) or you will have to run a second b/g router to work with "older" wireless devices (Tivo, Playstation 3, iPhones etc). With this router, which I discovered through online computer site reviews and other sources, I think we have beaten the system. We needed high throughput and reliability in an environment that was tough on the G protocol. It works very well, establishes a high-speed, robust connection between the FIOS modem, and also allows other devices to connect with great 'n' connections as well. This is not a problem for me, but I didn't think about that before I bought it.Would recommend this product to anyone looking to provide a dedicated, high-speed wireless connection between two important devices, but not as your everyday router.
What is he talking about. "Sorry Sir that's all I can do for you." CLICK.WTF.Needless to say I'm returning these. He then puts me on hold again and he asks the distance between units. Both units have the updated firmware and I tried manually setting the mode switch instead of using the auto settings. He says that my distance is too far and he can no longer help me.
The second time I called I got the same background noise but the guy attempted to help me with my issue. Supposedly the 5GHz Netgear AP and Bridge are supposed to provide faster speed with better range that is less susceptible to interference. It slows down quite a bit when streaming video so I wanted a solution that took advantage of Draft N wireless. It was obvious right away that he didn't have any idea what he was talking about. I tried to explain that I am currently getting a better connection and speed with my wireless G equipment so the 5GHz Wireless N setup should get better than that with the same distance.
Nothing has worked.Netgear tech support was a disaster. It currently connects at about 50% 100ft and two rooms away from my DLink-655 Wireless N router. He then put me on hold for several minutes came back and told me to put both switches on both units to bridges mode. The whole purpose of wireless N is added range and speed. I still don't know what he's talking about. The first time he called I could barely hear the guy over all the background noise.
30 minutes later I was getting erradic behavior. The AP and Bridge connected quickly and the XBOX 360 saw the ethernet connection no problem. Ok, I needed to find a product that would allow me to get an improvement over my existing wireless G connection with my XBOX 360. For a while everything was working well. The Access point is supposed to be in AP mode and only the bridge should be in Bridge mode. I'm running a Wireless N router but currently connecting with a wireless G XBOX 360 adapter. For people with short runs this product will probably work fine but for me I don't think it lives up to the hype. He asked me about my wireless setup and then proceded to tell me that my wireless G laptop would not connect to the Access Point.
Real world results were not very good. Network perfomance tests reveal anywhere from full signal to no signal at all and it consistently fluctuates. I've since spent two days trying to get them to work reliably. My laptop is wireless N 2.4GHz through my DLink router and had nothing to do with my Netgear problem. I got right through but when speaking to them all you can hear is the sound of other tech people in the background. Shortly after that it disconnected all together. He told me that I had a bad connection and should call back. Maybe at closer distances they will work well but that kind of defeats the point.
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